Affin Islamic Bank Berhad

General Information
HQ Address: Aras 17, Menara Affin, 80, Jalan Raja Chulan, 50200 Kuala Lumpur.
Telephone: +60 3 2055 9000
Facsimile: +60 3 2031 8562
Website: www.affinbank.com.my

Complaints Unit
Department Name: Customer Care and Quality
Contact: Michelle Wong Kok Leon
Address: 12th Floor, Menara Affin, 80, Jalan Raja Chulan, 50200 Kuala Lumpur.
Telephone: +60 3 2055 9000 / 271 5274/5297 / 2055 9437/9429
Facsimile: +60 3 2026 1104
E-mail: yourvoice@affinbank.com.my

Al Rajhi Banking & Investment Corporation (Malaysia) Berhad

General Information
HQ Address: Ground Floor, East Block, Wisma Selangor Dredging, 142-B Jalan Ampang, 50450 Kuala Lumpur
Telephone: +60 3 2301 7000
Facsimile: +60 3 2170 7100
Website: www.alrajhibank.com.my

Complaints Unit
Department Name: Contact Centre
Contact: -
Address: Ground Floor, East Block, Wisma Selangor Dredging, 142-B Jalan Ampang, 50450 Kuala Lumpur
Telephone: 1 300 82 6000 or +60 3 2332 6000
Facsimile: +60 3 2332 6062
E-mail: customersupport@alrajhibank.com.my

Alliance Islamic Bank Berhad

General Information
HQ Address: Alliance Islamic Bank Berhad
Level 22, Menara Multi Purpose
Capital Square, 8 Jalan Munshi Abdullah
50100 Kuala Lumpur
Telephone: 03-2694 8800
Facsimile: 03-2694 672
Website: -

AmIslamic Bank Berhad

General Information
HQ Address: Level 45, Menara AmBank, No.8, Jalan Yap Kwan Seng, 50450 Kuala Lumpur.
Telephone: +603 2167 3000
Facsimile: +603 2166 5664
Website: amislamicbank.com.my

Complaints Unit
Department Name: Customer Service Management, Distribution Operations Department
Contact: Salima Salleh / Abdul Rahman Mukti / Rowenaa Chee
Address: Level 31, Menara AmBank, No. 8, Jalan Yap Kwan Seng, 50450, Kuala Lumpur
Telephone: +60 3 2167 3717 / 73390 / 73721
Facsimile: +60 3 2161 6509 / +60 3 2166 5612
E-mail: customercare@ambankgroup.com

Asian Finance Bank Berhad

General Information
HQ Address: Level 2, Podium Block, Kenanga International, Jalan Sultan Ismail, 50250 Kuala Lumpur
Telephone: +60 3 2079 1000
Facsimile: +60 3 20791 002 / +60 3 2079 1100
Website: www.asianfinancebank.com

Complaints Unit
Department Name: Customer Care
Contact: -
Address: Asian Finance Bank Berhad, 2nd Floor, Podium Block, Kenanga International, Jalan Sultan Ismail, 50250 Kuala Lumpur
Telephone: +60 3 2079 1000
Facsimile: +60 3 2079 1100
E-mail: info@asianfinancebank.com

Bank Islam Malaysia Berhad

General Information
HQ Address: Tingkat 14, Darul Takaful, Jalan Sultan Ismail, Peti Surat 11080, 50734 Kuala Lumpur
Telephone: +60 3 2693 5566 / 5569 / 2692 2153
Facsimile: +60 3 2694 9077
Website: www.bankislam.com.my

Complaints Unit
Department Name: Customer Care Centre
Contact: -
Address: Tingkat 14, Darul Takaful, Jalan Sultan Ismail, Peti Surat 11080, 50734 Kuala Lumpur
Telephone: +60 3 2690 0900
Facsimile: +60 3 2694 3518
E-mail: callcenter@bankislam.com.my

Bank Muamalat Malaysia Berhad

General Information
HQ Address: Menara Bumiputra, Jalan Melaka, Peti Surat 10407, 50913 Kuala Lumpur
Telephone: +60 3 2698 8787
Facsimile: +60 3 2691 0388
Website: www.muamalat.com.my

Complaints Unit
Department Name: Head Services Section
Contact: -
Address: 26th Floor, Menara Bumiputra, Jalan Melaka, 50100 Kuala Lumpur.
Telephone: +60 3 2615 7093/2615 7095/ 2698 8787
Facsimile: +60 3 2691 7591
E-mail: -

EONCAP Islamic Bank Berhad

General Information
HQ Address: Aras 12, Menara EON Bank, 288, Jalan Raja Laut, 50350 Kuala Lumpur.
Telephone: +60 3 2771 8888 / +60 3 2694 1188
Facsimile: +60 3 2694 8688
Website: www.eoncap-islamicbank.com.my

Complaints Unit
Department Name: Group Corporate Communications & Public Affairs
Contact: S. Logan Rajan / Kuppusamy a/l Maniam
Address: Tingkat 11, Menara EON Bank, No. 288, Jalan Raja Laut 50350 Kuala Lumpur.
Telephone: +60 3 2694 1188 ext 8978 / 2864
Facsimile: +60 3 2692 5617
E-mail: caf@eonbank.com.my / loga.rajan@eonbank.com.my / kuppu.samy@eonbank.com.my

Hong Leong Islamic Bank Berhad

General Information
HQ Address: Aras 6, Wisma Hong Leong, 18 Jalan Perak, 50450 Kuala Lumpur
Telephone: +60 3 2161 1240
Facsimile: +60 3 2161 1278
Website: www.hlib.com.my

Complaints Unit
Department Name: Bahagian Perkhidmatan Perbankan
Contact: Pn Wong Pooi Leng
Address: Aras 2, Wisma Hong Leong, No 18 Jalan Perak, 50450 Kuala Lumpur
Telephone: +60 3 2164 2828 ext. 3116
Facsimile: +60 3 2164 0272
E-mail: WongPL@hlbb.hongleong.com.my

HSBC Amanah Malaysia Berhad

General Information
HQ Address: Bangunan HSBC, No. 2, Leboh Ampang, 50100 Kuala Lumpur.
Telephone: +60 3 2070 0744
Facsimile: +60 3 2070 1146
Website: -

Complaints Unit
Department Name: Customer Experience Department
Contact: Ms. Mah Foong Yee (Retail Banking) / Ms. Kalyani K.S. Sankaranarayanan (Credit Cards)
Address: No. 2, Leboh Ampang, 50100 Kuala Lumpur
Telephone: +60 3 2270 6102 / 2270 3433
Facsimile: +60 3 2032 1290
E-mail: complaints@hsbc.com.my

Kuwait Finance House (Malaysia) Berhad

General Information
HQ Address: Aras 18, Tower Two, Etiqa Twins, 11, Jalan Pinang, 50450 Kuala Lumpur.
Telephone: +603 2055 7777
Facsimile: +06 3 2055 7858
Website: www.kfh.com.my

Complaints Unit
Department Name: Contact Centre
Contact: -
Address: Level 6, Wisma Char Yong, 89 Jalan Ampang, 50450 Kuala Lumpur.
Telephone: +603 2056 7777
Facsimile: +60 3 2056 7755
E-mail: customerservice@kfh.com.my

Maybank Islamic Berhad

General Information
HQ Address: Level 30, Menara Maybank, 100, Jalan Tun Perak, 50050 Kuala Lumpur
Telephone: +60 3 2070 8833
Facsimile: +60 3 2026 1726
Website: www.maybank2u.com.my/maybankislamic/index.shtml

Complaints Unit
Department Name: Pengurusan Maklum Balas Pelanggan
Contact: Joanne Quah / YM Raja Badrul Alam Shah / June Chan / Puan Mahani Jaafar
Address: Customers’ Feedback Management, 28th Floor, Menara Maybank, 100, Jalan Tun Perak, 50050 Kuala Lumpur
Telephone: +60 3 2070 8833 ext 2352 / 2176 / 2469 / 2496 / 2764 / 3992 / 8327 +60 3 2074 8163 / +60 3 2074 8292 (DL)
Facsimile: +60 3 2711 3421
E-mail: customers_feedback_management@maybank.com.my

OCBC Al-Amin Bank Berhad

General Information
HQ Address: Level 25, Wisma Lee Rubber, 1 Jalan Melaka, 50100 Kuala Lumpur.
Telephone: +603 2034 5034
Facsimile: +603 2698 4363
Website: -

Public Islamic Bank Berhad

General Information
HQ Address: Public Islamic Bank Berhad, Level 14, Menara Public Bank, 146, Jalan Ampang, 50450 Kuala Lumpur
Telephone: +60 3 2176 6346
Facsimile: +60 3 2162 2224
Website: -

RHB Islamic Bank Berhad

General Information
HQ Address: Corporate Office, Level 11, Menara Yayasan Tun Razak, 200, Jalan Bukit Bintang , 55100 Kuala Lumpur.
Telephone: +603 2171 5000 / +603 9206 8118 (Call Centre)
Facsimile: +603 2171 5001
Website: www.rhbislamicbank.com.my

Complaints Unit
Department Name: Customer Service
Contact: -
Address: Level 11, Menara Yayasan Tun Razak, 200, Jalan Bukit Bintang , 55100 Kuala Lumpur.
Telephone: +60 3 9206 8228 (Internet Banking matters) / +60 3 9206 8118 (Other enquiries)
Facsimile: +60 3 9206 8088
E-mail: enquiries@rhbislamicbank.com.my

Standard Chartered Saadiq Berhad

General Information
HQ Address: Level 33, Menara Standard Chartered, 30, Jalan Sultan Ismail 50250 Kuala Lumpur
Telephone: +60 3 2117 7912
Facsimile: +60 3 2117 7911
Website: -