I had a bad time when visiting one of the KFC branch few days back, and decided to give the KFC people my piece of mind.
My original email was sent to:
customerservice@kfc.com.my (Email bounced…)
customercomplaint@kfc.com.my (Email bounced…)
camaris.kiat@kfcholdings.com.my (From a phone call, I gather he’s the Customer Complaint Head. No response since the email was sent…)
After trying the most common way of reaching to the Chicken Experts, using e-mails and phone calls, I’ve concluded that these people are not very interested in my feedback after all.
I’ve finally found a private corporation that is as “efficient” as the government.
And when I thought all hope was lost, I found the KFC International Consumer Feedback link. And this is what I got repeatedly:

If you are reading this and happen to work or know someone who works in KFC, you might be able to help.
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