Hong Leong Bank’s Cheque Deposit

If anyone of you here reading this is working in Hong Leong, can you help end the misery of all Hong Leong bank customers by suggesting to your not-so-customer-oriented-management to install automatic cheque deposit machines in your branches, if not all, at least in the most frequented branches.

Each time I tried depositing a cheque during the weekends into your current Cheque Machine, I am ALWAYS (read: 100% of the time) greeted with a “Envelope Jam!” error. I have now learn to slip the cheques under your door, just like how many of your customers are doing every weekend. I am glad you still get the cheques every month (sarcasm sincerely intended).


For the sake of Hong Leong bank customers nationwide, especially those in Klang Valley who has been suffering cheque-deposit-withdrawal-symptom, please do something about it.

2008-01-31T15:08:52+00:00 January 31st, 2008|Daily Observations, Technology|11 Comments


  1. james khor January 31, 2008 at 9:32 am - Reply

    This thing happen is most other banks. The worst are those by Maybank and EON Bank and also they use cheque scanning machine, which use most of customers’s time by entering details and taking more time, causing illegal parking and tendency to get parking tickets and traffic build up in the streets.

  2. Sher Li February 1, 2008 at 5:29 am - Reply

    I have to agree, Hong Leong cheque deposit machines are always jammed during weekends. I’ve decided to stop using their credit cards so I won’t have to face this problem anymore…One lost customer for HLB!

  3. yowchuan March 23, 2008 at 7:19 pm - Reply

    It’s still amazing how these banks can still have so much business with such lousy customer support.

    I guess Malaysian’s are a very easy to please lot :-P

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  9. cibol July 19, 2009 at 11:01 pm - Reply

    which branch is this ah? :p

  10. yowchuan July 21, 2009 at 1:41 am - Reply

    This one's the Subang Taipan's branch. Most of the Hong Leong branches in PJ looks similar after office hours.

  11. DANNY LIM November 9, 2015 at 1:37 pm - Reply

    Not only at weekends but when its monday & next day is public holiday, most of the banks are giving us their customer the same problem… have changed to other banks, but it useless.. when good times (market are good) they are friendly user, now are the other way round….

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