Via Jeffooi.com, it seems that ING is de-listing Sunway Medical Centre & Pantai Medical Centre in Bangsar. There’s nothing new about profiteering practices in the healthcare industry, in fact, it’s so rampant that it’s becoming “normal” practice. Show up to any of these private hospital with a medical card, and you will definitely be greeted with a big smile. Have we forgotten how one of our young boy died right in front of the hospital just because he couldn’t come up with RM 5,000 for admission deposit?
From the insurance companies’s perspective, the health claim department is one of the area which they pay most attention too, because this is one area which eats a huge chunk out of their total profit. At the same time, to maintain competitiveness in the insurance industry, providing a comprehensive health insurance package is a necessity.
Have a look at the latest chart (year 2006) published by our very own Bank Negara. This one’s on the total expenses paid out by all the insurance companies in Malaysia.

This is the medical portion, and as you can see, ING is one of the most generous companies when it comes to medical claim, followed by Prudential and then Great Eastern.

For full list of expenses, click here.
This afternoon, I managed to connect to their Customer Service Hotline, and a Miss Janet confirmed with me that both the hospitals are still under their Panel Listings.
Although this is nowhere close to what Michael Moore depicted in his latest documentary- Sicko, it’s our responsibilities as policyholders and society as a whole to ensure these health care institutions is not taking everyone for a ride.
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KCLau
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zewt

